GENERAL

Q. What is the dispatch time frame for a standard board?

A. 1 working day


Q. What is the dispatch time frame for a custom board?

A. 10 working days


Q. Who can I contact for more information?

A. Please contact your local office products retailer or otherwise you can call us on 09 271 2020


Q. Where are my product’s sent from?

A. All of our products are dispatched from our Auckland Warehouse


Q. How do I clean my whiteboard?

A. With a mist of water and clean paper towel.


Q. My whiteboard has shadows on it, like residue from the whiteboard markers?

A. Ensure that the protective film cover has been removed from the surface of the whiteboard and then mist with water and wipe with a clean paper towel.

Ensure you regularly change your dusters.


Q. How do your whiteboards or pinboards attach to the wall?

A. The instruction sheet and all attachments are included with the whiteboard or pinboard, or alternatively you can access them here:

Wall Mounted Whiteboards Large
Wall Mounted Whiteboards Small
Wall Mounted PinBoards Small
Wall Mounted PinBoards Large


Q. How do your wrapped edge fabric pinboards attach to the wall?

A. They need to be direct adhered with glue or screwed to the wall.


WHITEBOARDS

Q. Do Boyd Visuals make Custom Sized Whiteboards?

A. Yes, we can make any size of board that fits your space!


Q. What is the difference between Porcelain & Lacquered Steel?

A. Watch our explainer video below…


Q. Do you do Laser Etched Boards?

A. Yes, we can develop the artwork with you and have it etched no problem!

Click here to view this product


Q. Can I have a Whiteboard without a frame?

A. Yes! We do frameless Whiteboards

Click here to view this product


Q. Can I have a Whiteboard larger than 1200 x 3600?

A. Yes, we can custom make you a board larger than that, but it will have a butt join.

Click here for information about a butt join


PINBOARDS 

Q. What colour Fabrics can I have on a Pinboard?

A. You can choose from a wide range of different fabrics – Just ask to see our colour books!

Click here to view this product


Q. Can I have a Pinboard without a frame?

A. Yes! We do wrapped edge Pinboards

Click here to view this product


PARTITIONS

Q. Do I need a handy man to install the Partitions?

A. Absolutely not, they were designed with the idea in mind that you can put them together easily to create your own unique space – All of the parts you need come included in the box!

Click here to read the Partition Instruction Sheet


Q. What sizes do the Partitions come in?

A. The Desk Mounted Partitions come in: 560W x 450Hmm | 1160W x 450Hmm | 1460W x 450Hmm | 1760W x 450Hmm

The Freestanding Partitions come in: 1200H x 900Wmm | 1500H x 900Wmm | 1800H x 900Wmm

The Kurve Partitions come in: 1500H x 1500Wmm | 1500H x 1800Wmm


Q. What colours do the Partitions come in?

A. Our Partitions come in: Blue and Charcoal fabric & Frosted Polycarbonate

Our Kurve Partitions come in: Black


AUDIO + VISUAL

Q. Do you supply Audio Visual (Sound, Projection or Digital Display) Equipment?

A. Yes we do, Please refer to our Audio & Visual Menu


INSTALLATION INSTRUCTIONS

Please refer to our Instruction Sheets below:

Wall Mounted Whiteboards Small
Wall Mounted Whiteboards Large
Wall Mounted PinBoards Small
Wall Mounted PinBoards Large
Kurve Partitions
ErgoRail
Classic Manual Screen