At Boyd Visuals we pride ourselves in providing quality products and services.

Please ensure that the correct product is selected for your requirements when placing your order. If you require professional assistance to select the correct product/s please call us on 09 271 2020 or email us at

Returns will only be accepted if the product does not meet the manufacturer’s guarantee, as specified for each product. In these instances the product will either be repaired or replaced at Boyd Visuals’ option.

Refunds will not be processed unless prior agreement has been reached with Boyd Visuals.

Returns must be made within 14 days of delivery. Prior to returning the goods the customer must contact Boyd Visuals either by phone, fax or email explaining the reason for return and upon approval will be given a Return Authorisation number. This number must be quoted with the returned goods. Return freight is to be prepaid by the customer.